Everything included
One front office. Nine things it does.
Trained on your business — not just your industry. Here's exactly what that gets you.
- Answers calls
- Books jobs
- Texts back
- Sends email
- Transfers
- Takes messages
- Calls out
- Flags urgent
- Answers questions
One receptionist. One plan.
A phone number that's yours
Every business gets its own dedicated number the moment it signs up. From there, it's entirely your call how customers reach it.
Use it either way — swap any time
Keep the number your customers already have and forward it in — your printed cards, your listings, your signage all stay exactly as they are. Or put your new HeizerDesk number to work as your main line from day one and advertise it directly. Neither choice is permanent: switch between them whenever it suits you.
An AI trained on YOUR business — not your industry
This isn't a generic "plumber script" or "law firm script" pointed at your number. Your receptionist is built from your own answers and your own website — your services, your hours, your pricing rules, the way you actually talk to customers. Two businesses in the same trade sound nothing alike on your line, because each one is trained on itself.
Hear it live, right now
A real HeizerDesk number, answering
Call it and talk to the same technology that answers for your business.
What it does, every single day
Answers every call, instantly
First ring, 24/7 — nights, weekends, mid-rush. No hold music, no voicemail, no missed calls.
- Picks up on the first or second ring, every time, all day and all night.
- Sounds like a real front-desk person because it's trained on how you actually talk to customers.
- Screens out spam and telemarketers so you only hear about real callers.
Books straight onto your calendar
If you take appointments, it checks real openings and books them — no back-and-forth. If you don't, it skips this entirely.
- Switched on or off per business — a business that doesn't book anything is never asked about it.
- Checks your actual calendar before offering a time, so it never double-books.
- Confirms the appointment with the caller before hanging up.
Every call, captured
Transcribed, summarized, and filed to your dashboard the moment the call ends — nothing relies on memory.
- Full transcript and a plain-English summary land in your dashboard automatically.
- Urgent calls are flagged at the top so you see them first.
- Get a daily or weekly summary by email — your choice.
Hands off to a real person
You choose exactly who a live caller gets put through to, and in what order — set at signup, changeable any time.
- You list the people, in order — the AI works down the list.
- How many people you can list depends on your plan.
- The call still shows your business's number, never an unfamiliar one.
Texts your customers
Missed-call text-backs and confirmations, sent from your own business number — so replies come straight back to you.
- One quick filing with the carriers when you turn this on — we handle it, typically done in a few days.
- Every text goes out from your number, signed with your business name.
- Turns itself on automatically the moment the carriers clear you — nothing more to do.
Calls people back
Missed-call callbacks and lead follow-ups, placed from your own number — so when they call back, they reach your AI, not a dead end.
- Always from the number you were given — never a number your customers don't recognize.
- Off by default. You decide if and when your AI calls out.
- Won't dial anyone if your account is paused.
Sends email on your behalf
Missed-call follow-ups, booking confirmations, and quotes — written for you, editable by you, sent as you.
- Four ready-made messages you can edit in your own words at signup.
- Recipients see your business name; replies land straight in your inbox, never ours.
- Never sends a blank or half-filled message — if a detail's missing, that line is simply left out.
Reads and answers email
Forward your inbox in and your AI reads what comes back — answering the clear ones, leaving the rest for you.
- Only answers when it's genuinely confident. Never guesses a price, a date, or a policy.
- Anything it's unsure about is left for you to see and answer yourself — nothing is lost.
- Automated senders and out-of-office replies are recognized and left alone.
All nine, on one flat plan.
About five minutes of your time to set up. Keep your number. Cancel any time.