The whole process, A to Z
From first ring to fully booked.
Your part takes about five minutes. The AI builds, trains, and runs the rest — and here's exactly what that looks like, start to finish.
You answer a few questions
About five minutes
The AI builds itself
Reads your business, writes its own script
Your line goes live
Keep your number
Step zero — hear one live before you spend a dollar:
(385) 454‑9286That's a real HeizerDesk front office answering. Ask it anything — the same technology answers for your business.
Your number, your way
Your front office comes with its own dedicated business line. How it meets your customers is up to you — both paths take minutes, and callers never notice anything except that someone excellent always answers.
Before your line goes live, we register and brand your number with the carriers — so it shows your business name, not "Spam Likely."
Keep the number everyone knows
The number on your cards, your website, and your Google listing stays exactly where it is. Your Connect page shows your carrier's exact code with your number already filled in — on a cell phone it's one tap, and it dials itself. No carrier manuals, no support calls.
Want to answer when you can? Choose "you first": your phone rings like always, and your front office picks up only the calls you can't.
Or make the new line your main number
Put your new number on your website, your cards, and your ads, and let it be your primary business line from day one. Every call starts with your front office — answered, screened, booked — and reaches you only when it should.
Perfect if you've been giving out your personal cell and want your business to finally have a front door.
The journey, A to Z
Six moments between "curious" and "running bigger." Only one of them needs you.
- 1
Start today
Create your account and pick your plan — a couple of clicks, no sales call, cancel anytime.
- 2
Give us five minutes
Answer the onboarding questions about your business: what you do, your hours, your services, how you like things said. That's your whole part.
See the exact questions - 3
Our AI builds your front office
It researches your business — your website, your Google listing, your reviews — and combines that with your answers to draft a front office that speaks your business fluently: your services, your rules, your voice.
- 4
You test it before it takes a single call
We call you. You talk to your own front office, throw it real customer questions, and we fine-tune anything on the spot. Nothing goes live until it sounds right to you.
- 5
Connect your number
Keep the number everyone knows and forward it, or make your new line the main number from day one — details below, both take minutes.
- 6
It runs — and you run bigger
Every call answered 24/7, appointments booked into your real calendar, hot leads flagged to you, follow-ups made. Every call logged, transcribed, and summarized for you.
What you get, every single day
A full front office — not an answering machine.
when a person could answer
Two thirds of the day, nobody is at the desk.
Evenings, weekends, holidays, and every minute you're on a job — that's when a good share of your calls arrive, and it's exactly when a phone goes unanswered. Your AI is on the whole ring.
Answers every call, instantly
First ring, 24/7/365 — nights, weekends, holidays, mid-rush. No hold music, no voicemail.
Knows your business cold
Trained on your services, pricing rules, hours, and the way you talk to customers.
Flags your hot leads
Screens out spam and time-wasters, then pings you the second a real opportunity calls.
Hands off to a real person when it matters
Callers who need a human get warm-transferred to you or your people — your list, your order. A true emergency escalates to you instantly, day or night.
Books straight into your calendar
Real appointments on your real calendar, with confirmations and reminders sent automatically.
Outbound included
Confirmation and follow-up calls built in. Missed-call text-backs and SMS confirmations rolling out now.
Gets smarter every month
Built on evolving, state-of-the-art AI. What you start with is the worst it will ever be.
What happens after every call
Answering is the easy part. The follow-through is where customers are won — and it's all automatic.
The moment a call ends
The full conversation, the booking, and the hot-lead flag land in your dashboard — and a summary hits your inbox.
Booked before they hang up
Appointments are confirmed with the caller on the call and land straight on your calendar. SMS confirmations to their phone are rolling out now.
If a call doesn't book
It's logged, summarized, and flagged for follow-up so the lead never evaporates. Automatic “still need help?” text-backs are rolling out.
Before the appointment
A confirmation call ahead of the visit — fewer no-shows, fuller days. Text reminders are rolling out.
If it's an emergency
Your rules kick in on the spot — the caller gets your instructions, and you're escalated immediately, flagged urgent at the top of your dashboard.
After the appointment
Every outcome is scored in your call log, and automatic review requests are rolling out with SMS.
Any time you look
Your dashboard shows every call, booking, and outcome — and emails you a summary daily or weekly, your choice.
Run bigger. Not busier.
One flat plan. Everything included. Your part takes five minutes.