HeizerDesk

Built for real estate agents

A sign call goes cold in about five minutes.

The AI front office for real estate — every sign call, ad call, and inquiry answered on the first ring and qualified.

Hear it answer, right nowStart today

(385) 454‑9286 is a real line — call it and talk to the same AI that would answer for your business. Five minutes of your time to set up · keep your number · cancel anytime.

You already know this one

Someone parks outside your listing on a Sunday and calls the sign.

You're mid-showing across town with your phone on silent.

They're standing on the sidewalk looking at the house right now.

By the time you call back they're at an open house with another agent.

That ends here.

A call on your line, start to finish

Don't take our word for it. Call it yourself.

Here's how a call about a buyer standing outside a listing goes on your line — the questions it asks, where it stops, and what lands in writing. It's an illustration, not a recording. The real proof is the number below: call it and talk to the same AI that would answer for you.

Call (385) 454‑9286
Live callMeridian Realty Groupincoming
Thanks for calling Meridian Realty Group, this is Tessa.
I'm standing outside your listing on Juniper Street right now. Can I see inside today?
Let me get that moving. Are you already working with another agent?
No, I'm on my own.
Thank you. Are you looking to buy, to sell, or both?
Buying. We're relocating in the fall.
And what price range are you working with?
Up to about four hundred.
That fits this one. I'm alerting Marcus now — he's the listing agent and he's twelve minutes away. I have five thirty today for a showing. Shall I put you down?
Yes, five thirty. That's great.
Done — five thirty today at the Juniper Street property. What's the best number for Marcus to reach you on?
The one I'm calling from.

Showing arranged — today, 5:30 PM

Unrepresented buyer · area and range captured · agent alerted now

An illustration of how this call goes — not a recording. Call the line above to hear the real thing. Every call is logged, transcribed and summarised for you before you check your phone.

A full front office. Not an answering machine.

Trained on your services, your prices, your hours and the way you talk to customers.

Answers every sign call, ad call, and portal inquiry on the first ring

Qualifies the caller: buying or selling, area, price range, timeline

Asks whether they're already working with another agent, and steps back if they're under agreement

Books showings and listing appointments onto your real calendar

Holds the fair-housing line on every call, including when a caller raises it first

Sends you the transcript and a summary before you're out of the showing

You decide what's urgent. It follows your rule.

Not a setting buried in a menu — a sentence you write, in your own words, about your own business.

What an owner in your trade might write
"A contract or inspection deadline inside a couple of days — reach me the same day."

A business emergency is not a 911 emergency — and it doesn't treat them the same.

An offer deadline tonight, a walkthrough that has just gone wrong: that's a business emergency, and your receptionist follows the rule you wrote and reaches your on-call person while the caller is still on the line. Fire, smoke, gas or injury is not a business problem — there it tells the caller to hang up and dial 911. HeizerDesk is never a substitute for emergency services.

What are missed calls costing you?

Your numbers, not ours — this uses only what you enter below.

Estimated revenue opportunity

$26,867/mo

about $322,400 a year, walking to whoever answers instead.

How this is calculated

Calls per week × the share that go unanswered × 52 ÷ 12 = missed calls a month; multiplied by the value you gave a new customer. It assumes every missed call was a customer you'd have won, so treat it as the ceiling rather than a forecast — the point is the size of the number, not the number. The 62% default comes from 411 Locals — 30-day study of 85 small businesses across 58 industries; drag it to whatever is true for you.

Every one of those callers heard voicemail. Most won't leave a message — they'll just call the next name on the list.

Live in three steps

Five minutes of your time. The AI does the building.

1

Five minutes of you

Short answers about your business. The AI reads your website and picks up your services, prices and hours on its own.

2

You hear it first

It builds your front office, then we call you so you can talk to it yourself. It goes live only when you say it sounds right.

3

Forward your line. Done.

Keep your number. From that moment every call is answered, booked and followed up — 24/7.

Nothing goes live until you say so. You talk to your own receptionist on a test call before a single customer ever reaches it.

What it actually says on your line

Not a script we wrote for real estate agents in general — the questions it asks, and the lines it will not cross, on every call it takes for you.

What it asks your callers

  • Are you looking to buy, to sell, or both?
  • What area are you focused on?
  • What price range are you working with?
  • Are you already working with another agent?

What lands in writing

  • Buying, selling, or both
  • Area and price range
  • Whether they are already represented
  • Their timeline, and a callback number

The lines it will not cross

Fair housing is a hard rule, not a guideline

It never asks about or comments on race, religion, national origin, family status or disability. If a caller asks what kind of people live in a neighbourhood, it does not answer the question — it moves the conversation on.

It never calls an area good, bad or safe

No opinion on whether somewhere is nice, rough, safe, or better for a particular kind of buyer. Facts about the property only. That single rule closes off most of the ways a phone call becomes a complaint.

It never estimates a value or an offer

Not what a property is worth, not what it will sell for, not what someone should offer. An agent gives those numbers with the comparables in front of them.

It never promises a property is still available

Nor that an offer will be accepted, nor that a sale will close. Those are the three sentences that turn an enthusiastic phone call into a very unhappy buyer.

Questions, answered

How does it handle fair housing?
It never asks about, comments on, or answers questions about a neighbourhood's race, religion, national origin, family makeup, children, disability, age, or orientation — including when a caller asks first, which is how these conversations usually start. It says it can't speak to that, offers the public data on the area, and moves on. It also won't call an area good, bad, safe, or unsafe.
Will it tell someone what a house is worth?
No. It doesn't value property, estimate a sale price, or suggest what to offer. It says an agent will do a proper valuation and books that.
What if the caller already has an agent?
It asks. If they're under an agreement it says the brokerage can't step in and wishes them well — which keeps you out of a conversation you don't want to be having.
Can it book a showing without me?
Yes, straight onto your real calendar, with the caller's name, number, and what they're looking for already captured. If a property question needs you, it takes a message and flags it.
Do I keep my existing phone number?
Yes. The number on your cards, your website, and your Google listing stays exactly where it is — your Connect page shows your carrier's exact forwarding code with your number already filled in, and on a cell phone it's one tap that dials itself. Prefer to answer when you can? Choose "you first" and your receptionist only picks up what you can't. Turning it off is one tap too.
How long does setup take?
Your part is about five minutes of short answers about your business. Our AI does the building: it reads your website, drafts your front office, and gets it ready. Then we call you so you can talk to it yourself, ask it what your customers ask, and change anything that isn't right — it goes live only when you say so. The last step is forwarding your line, which most carriers do in about a minute.
Will my callers know they're talking to an AI?
Yes — and we're proud of that. Your receptionist says who it is in the opening greeting: your business's AI assistant. No tricks, no pretending to be a person, and if a caller asks outright it tells them again. What actually earns a caller's trust is picking up on the first ring at nine at night and solving the problem — and being straight about it from the first sentence keeps you on the right side of every disclosure rule as they arrive.
What happens if it gets something wrong?
It's built not to guess. When a question falls outside what you've told it, it doesn't invent an answer — it follows the fallback you chose: hand the call to a person, take a detailed message, or promise a callback. Every call is recorded and transcribed, so if it ever handles something the wrong way you can read exactly what was said, fix the instruction in your dashboard, and have the corrected version answering your line about a minute later. You are never left guessing what your own phone said.
What if two people call at once?
They both get answered. Your receptionist isn't one person with one phone — it takes several calls at the same time, so a busy Monday morning sounds exactly like a quiet Tuesday afternoon to whoever is calling you. Nobody hears a busy signal and nobody waits on hold.

The phone is ringing.
Who's answering yours?

Five minutes of your time to set up.

Start today (385) 454‑9286

Flat monthly plans, everything included. See pricing